Acceptance Of Terms

By accessing the Princess Polly website, creating an account, placing an order, subscribing to communications, or using any store feature, you agree to be bound by these Terms of Service.

If you are using the website on behalf of another person or organization, you confirm that you have the authority to accept these Terms on their behalf.

Online Store Terms

You agree to use the Princess Polly website only for lawful purposes. You may not use the website in a way that interferes with store operations, harms other users, violates applicable laws, or attempts to access systems or data without permission.

• You must provide accurate information when placing an order or contacting customer support.
• You must not use the website for fraudulent, abusive, or unauthorized activity.
• You must not copy, scrape, reproduce, or misuse website content without permission.
• You must not attempt to disrupt, damage, or compromise the security of the website.

Product Information

Princess Polly works to present product information as clearly and accurately as possible, including product names, descriptions, images, colors, sizes, materials, prices, and availability.

Product images and colors may appear differently depending on your device, screen settings, lighting, and display quality. Product measurements, fit notes, and availability may vary by item.

Pricing & Availability

Prices, promotions, discounts, product availability, and product details may change at any time without notice. Princess Polly may correct pricing errors, product information errors, or availability errors when they are discovered.

If an item becomes unavailable, is incorrectly priced, or contains an error, Princess Polly may cancel, reject, or adjust the order as allowed by these Terms and applicable store policies.

Orders & Payment

Placing an order through the Princess Polly website is an offer to purchase the selected product or products. Orders are not accepted until they are reviewed, payment is authorized, and the order is confirmed.

• You agree to provide current, complete, and accurate billing, shipping, and contact information.
• You agree that Princess Polly may contact you if additional order information is needed.
• Princess Polly may refuse or cancel an order if fraud, payment issues, inventory issues, pricing errors, policy abuse, or suspicious activity is suspected.
• Payment must be successfully authorized before an order can be processed.

Shipping Policy Reference

Princess Polly offers Free Worldwide Shipping as described in our shipping policy. Shipping timelines, order processing, tracking updates, delivery issues, customs coverage, and related shipping details are handled under the current Princess Polly Shipping Policy.

Please review the shipping policy before placing an order so you understand how shipping, tracking, delivery estimates, and package support are handled.

Return Policy Reference

Princess Polly offers 30 Days Free Returns for eligible approved returns as described in our return policy. Return eligibility, item condition requirements, return instructions, refund processing, exchanges, and non-returnable items are handled under the current Princess Polly Return Policy.

Customers must follow the return instructions provided by Princess Polly customer service before sending any return.

Account Information

If account features are available, you are responsible for keeping your account login details confidential and for all activity under your account. You agree to provide accurate account information and update it when necessary.

Princess Polly may limit, suspend, or remove account access if account misuse, unauthorized activity, or violation of these Terms is suspected.

Prohibited Uses

You may not use the Princess Polly website, products, services, or content for any prohibited purpose.

• Any unlawful, fraudulent, misleading, harmful, or abusive purpose
• Submitting false, inaccurate, or unauthorized information
• Interfering with website security, functionality, or availability
• Uploading or transmitting malicious code, spam, or harmful content
• Collecting or using customer, website, or store data without permission
• Violating intellectual property, privacy, publicity, or other rights
• Attempting to bypass purchase limits, promotions, payment rules, or store policies

Intellectual Property

The Princess Polly website and its content, including text, graphics, page layouts, images, logos, icons, product names, designs, and other materials, are owned by or licensed to Princess Polly and are protected by intellectual property laws.

You may not copy, reproduce, distribute, modify, sell, or use website content for commercial purposes without written permission from Princess Polly.

Third-Party Links

The Princess Polly website may contain links to third-party websites, apps, payment providers, or services. These third-party resources are provided for convenience and may be governed by their own terms and policies.

Princess Polly is not responsible for third-party websites, third-party content, or third-party services that are not controlled by Princess Polly.

Disclaimer

The Princess Polly website, products, content, and services are provided on an “as available” basis. Princess Polly does not promise that the website will always be uninterrupted, error-free, secure, or free from delays.

Product results, fit, color appearance, and customer experience may vary depending on product type, device display, personal use, and other factors outside the control of Princess Polly.

Limitation Of Liability

To the fullest extent permitted by applicable law, Princess Polly is not responsible for indirect, incidental, special, consequential, or punitive damages arising from your use of the website, your inability to use the website, or your purchase or use of products.

Nothing in these Terms is intended to limit rights that cannot be limited under applicable law.

Changes To These Terms

Princess Polly may update these Terms of Service from time to time. When changes are made, the updated version may be posted on this page with a revised “Last updated” date.

Your continued use of the website after changes are posted means you accept the updated Terms.

Termination Or Restricted Access

Princess Polly may restrict, suspend, or terminate access to the website, account features, or store services if we believe a user has violated these Terms, misused the website, created risk for Princess Polly or other customers, or engaged in unlawful or harmful activity.

Contact Information

Questions about these Terms of Service, online store use, orders, shipping, returns, or account support can be sent to Princess Polly customer service at [email protected].

Please include your name, order number if applicable, the email used at checkout, and a clear description of your question so our team can review your message.